To stay ahead of the competition, you need to know how you can improve or change different areas of the business. You can do this by measuring progress toward business goals and objectives through key performance indicators (KPIs). However, to make them even more useful, your KPIs can be further divided into 2 different types: leading and lagging.

By measuring progress through leading and lagging KPIs, you can begin to understand business conditions and trends. Additionally, their metrics can inform you if you’re on the right track to meeting business goals and objectives. It’s essential to use both leading and lagging KPIs in tandem to produce the most accurate picture of business performance.

By the end of this course, you’ll be able to:

• Identify the differences between leading and lagging KPIs
• Recognize specific types of leading and lagging KPIs
• Explain how to use leading and lagging KPIs to reflect on current and future business events

Why take this course?

As a team leader or manager, you’ll find that monitoring leading and lagging KPIs helps you gain a competitive advantage and the ability to change actions if needed. In this sense, they assist you in making strategic decisions and predict the future business growth. This course will explain the differences between leading and lagging KPIs, the specific types of leading and lagging KPIs, and how to use them to reflect on current and future business events.

10 mins | SCORM | Takeaway Tasks