As far as playbooks go, this isn’t your 1st rodeo. You’ve led a team or managed before. Which means you’re probably already familiar with business playbooks. But while you might’ve used one before in previous roles, how confident would you feel actually putting a playbook together?

A business playbook is a detailed and comprehensive manual which contains all your team’s policies, processes, and procedures. It tells users how the business operates and explains more about the role each person plays. But putting together a playbook isn’t always easy, especially when you’re new to the company. Luckily, this course can show you how.

By the end of the course, you’ll be able to:

• Explain how to measure the effectiveness of your playbook
• Outline the elements of a comprehensive business playbook, including different team workflows and team procedures
• Explore different documentation tools, such as knowledge-base software, visual-mapping software, and templating software

Why take this course?

Even though you’ve led a team or managed before, joining a new team can be tricky. And putting together a playbook when you’re not totally familiar with the company is even harder. In this course you’ll learn how to measure the effectiveness of your playbook. You’ll find out about the key elements of a comprehensive playbook. You’ll also learn about different documentation tools to help you create your playbook.

10 mins | SCORM | Development Plan