Crisis management involves adapting business strategies in a response to unforeseen events within organizations. An unforeseeable event creates a level of risk for an organization, such as a financial loss or damage to the company reputation. It’s important to create a crisis-management strategy to best position the organization to withstand a crisis. Without a strategy in place, you’re more likely to make mistakes.

A crisis-management strategy is a unified framework of choices that an organization makes in response to a crisis. While you can’t prepare for every scenario, it’s important that you can adapt your crisis strategy to fit the most likely scenarios within the business that you work for. This course will help.

By the end of this course, you’ll be able to:

• Explain how to build a crisis strategy by creating a crisis vulnerability assessment
• Identify the key members for your crisis-management team and equip them with resources
• Describe how to express appreciation and recognition for team members following a crisis and conduct a post-crisis review

Why take this course?

It’s inevitable that every organization is going to face a significant crisis every so often. That’s why it’s important to create a strategy that analyzes internal and external vulnerabilities. Suitable for business leaders, managers, and team leaders, this course will help you build a crisis strategy by creating a crisis vulnerability assessment. It’ll teach you how to identify the key members for your crisis-management team and equip them with resources. You’ll also learn how to express appreciation and recognition for team members following a crisis and conduct a post-crisis review.

10 mins | SCORM | Takeaway Tasks