The art of workforce management involves a range of activities designed to support and maximize the productivity and effectiveness of a workforce. Coordinating a workforce involves some key functions, like staff scheduling, attendance management, and labor forecasting. Analytics play a crucial role in this, providing valuable insights to help you optimize human-resources efforts. There’s also some useful technology available that can help you streamline these processes.

You need to regularly assess your approach to workforce management, so you can identify problems and implement improvements. The success of the organization you work for depends on having the right people, in the right place, at the right time. It’ll also be influenced by industry trends, market demands, and internal shifts. This course will give you some valuable tools to help you assess and improve your approach to workforce management, on an ongoing basis.

By the end of the course, you’ll be able to:

• Define the function of “workforce management” and the basic steps it entails: staff scheduling, managing attendance, labor forecasting, and using analytics to optimize performance
• Assess your current workforce-management approach and identify gaps
• Apply tips to optimize your organization’s human-resources efforts, such as leveraging technology or partnering with third-party agencies to outsource labor if and when needed

Why take this course?

This course is an essential resource for experienced human-resources professionals who work with supply chains and logistics. From scheduling and attendance to predicting future needs, it covers the basics of effective workforce management. You'll discover how tools like analytics and technology can enhance your human-resources tasks, making them more efficient and accurate. It’ll help you transform your team-management skills into an effective and well-coordinated strategy.

10 mins | SCORM | Infographic