Have you ever bought something only to get it home and realize it doesn’t meet your needs at all? It’s so frustrating! When customers purchase products or services, they want a bespoke experience designed with their needs in mind. That’s where user-centered design comes in.

User-centered design is the creative process for producing products and services which actually work for customers. This process puts the user at the heart of creation, making sure their wants and needs are built in from the start. This solution-focused design process can bring huge benefits for businesses, while also ensuring customers get products they want to use. This course will show you how.

By the end of this course, you’ll be able to:

• Recognize the elements that constitute effective user-centered design
• Describe how to apply best practices to create a design solution for your product
• Explain how to conduct usability testing to gather feedback for future iteration

Why take this course?

No matter what industry you work in, integrating user experience from day 1 is an important part of the creative process. In this course you’ll learn how to recognize the elements that make up effective user-centered design. You’ll also learn how to apply best-practices when creating design solutions and how to conduct usability testing to gather feedback.

10 mins | SCORM | Takeaway Tasks