| Course | |||||
|---|---|---|---|---|---|
 | £5.00 Training: Micro (10-Minute) Courses / Sales to Customer Success You’ve made a sale and got a new customer. But can you keep that customer? Bad experiences can send a valued client to a rival business and put a dent in sales revenues. To prevent customer churn and inspire customer loyalty, the customer... | ||||
 | £5.00 Training: Micro (10-Minute) Courses / Sales to Customer Success All the sales team needs to do is make sales, right? Then it’s up to the customer success team to take it from there. Well, not exactly. To give customers a great experience, the customer success team needs information. And the sales team is in... | ||||
 | £5.00 Training: Micro (10-Minute) Courses / Sales to Customer Success It’s time to hand over a customer from sales to the customer success team. But this is no time to relax. A customer handoff is a tricky thing. When the handoff goes well, it lays a great foundation for the customer relationship. But if it goes... | ||||
 | £5.00 Training: Micro (10-Minute) Courses / Sales to Customer Success Have you ever bought something because of an excellent sales pitch only to discover it doesn’t do what you thought it would? That’s not a good example of customer success! The sale may have gone through, but when customer expectations... | ||||
 | £5.00 Training: Micro (10-Minute) Courses / Sales to Customer Success Gathering new leads and closing new sales is hard work. It takes time and energy to pursue new clients. But with existing clients, you can make easy sales, right? All you have to do is convince them to renew their contracts. Only… it’s not... |
